Returns & Exchanges
At JODI Life, we strive to ensure you love every handcrafted piece you purchase; however, if you are not completely satisfied, we offer a seamless 14-day return and exchange policy for all unworn items.
Return Process
- 1.Initiate Request
Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within 14 days of delivery.
- 2.Quality Inspection
Ensure the garments are in their original condition, unworn, and unwashed, with all JODI designer tags and original packaging intact.
- 3.Schedule Pickup
Once your request is approved, our courier partner will collect the package from your doorstep within 48 business hours.
- 4.Refund Processing
After a successful quality check at our warehouse, your refund will be credited to your original payment method or issued as store credit within 7-10 working days.
